Return, Cancellation & Exchange
Please contact firstname.lastname@example.org for your further questions.
What is your return policy from Turkey?
How can I exchange an item?
Which items can I return?
If I return my order, will I be charged for shipping?
How can I cancel my order?
When will I be reimbursed for the payment made by my credit card?
Can I re-order the items I previously cancelled?
How can I track the process after I return the item?
I cannot see the reimbursement on my bank account. What should I do?
In which circumstances your company refuses to accept the returning items?
We will not accept the delivery if the invoice is absent.
We will charge the fixing fee if there is any user fault occurred in the item or the product is assembled.
We will charge the tool and accessories prices if there is any absent.