Terms and Conditions

Every customer who becomes a member of our website and makes a purchase is deemed to have read and accepted all the terms of the following agreement, prepared by us, without requiring any additional notification.

ARTICLE 1 – PARTIES

ARTICLE 1.1 - SELLER
Name: CONRAD DEDEKTÖR TEKNOLOJİLERİ VE MÜHENDİSLİK HİZMETLERİ TİCARET LİMİTED ŞİRKETİ
Phone: +90 (216) 370 13 41
Email: info@groundtechdetectors.com
Website: www.groundtechdetectors.com

ARTICLE 1.2 - BUYER
The individual who registers as a customer and becomes a member of the e-commerce website www.groundtechdetectors.com. The address and contact information provided during registration are considered valid.

ARTICLE 2 - SUBJECT AND SCOPE OF THE AGREEMENT
This Distance Sales Agreement (Agreement) has been prepared in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation. The subject of this Agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the goods/services that the SELLER undertakes to deliver to the BUYER, which possess the qualities specified in the Agreement and are sold at the price listed in the Agreement.

ARTICLE 4 - GENERAL TERMS

4.1 The BUYER declares that they have read and understood all preliminary information regarding the essential characteristics, sale price, payment method, and delivery of the products covered by this Agreement, as stated in Article 3, and has given the necessary confirmation in the electronic environment.

4.2 The products covered by this Agreement will be delivered to the BUYER or the person/institution at the address indicated by the BUYER within the period specified in the preliminary information, depending on the distance of the BUYER’s place of residence, provided that the legal 30-day period is not exceeded. This period may be extended by a maximum of 10 additional days, provided the BUYER is informed in advance.

4.3 If the products covered by this Agreement are to be delivered to a person/institution other than the BUYER, groundtechdetectors.com cannot be held responsible if the designated person/institution refuses the delivery.

4.4 groundtechdetectors.com is responsible for delivering the products covered by this Agreement in good condition, complete, in accordance with the specifications specified in the order, and, if applicable, with warranty documents and user manuals.

4.5 For the delivery of the products covered by this Agreement, it is required that the signed copy of this Agreement has been sent to groundtechdetectors.com and the payment has been made by the BUYER using the preferred payment method. If the payment for the product is not made or is canceled in the bank records for any reason, groundtechdetectors.com shall be deemed released from its obligation to deliver the product.

4.6 If the payment for the product cannot be made by the relevant bank or financial institution to groundtechdetectors.com due to unauthorized or illegal use of the BUYER’s credit card by third parties after the product has been delivered, provided the product has been delivered to the BUYER, the BUYER must return the product to groundtechdetectors.com within 3 days. In such cases, shipping costs are borne by the BUYER.

4.7 If groundtechdetectors.com is unable to deliver the products covered by this Agreement within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions or interruptions in transportation, it is obliged to inform the BUYER. In this case, the BUYER may exercise one of the following rights: cancel the order, replace the product covered by this Agreement with an equivalent, or postpone the delivery until the obstacle is resolved. If the BUYER cancels the order, the amount paid will be refunded to them in cash within 15 business days.

4.8 Defective or malfunctioning products sold with or without a warranty certificate can be sent to groundtechdetectors.com for necessary repairs under warranty conditions.

Defective products can be sent free of charge via Yurt İçi Kargo or Aras Kargo to CONRAD DEDEKTÖR TEKNOLOJİLERİ VE MÜHENDİSLİK HİZMETLERİ TİCARET LİMİTED ŞİRKETİ with freight paid by the receiver. For shipments made through other courier companies, the shipping fee is the responsibility of the customer. Receiver-paid shipments with courier companies other than Yurt İçi Kargo / Aras Kargo will not be accepted by our company. Please take this into consideration to avoid paying double shipping fees.

4.9 The SELLER has the right to contact the BUYER via letter, email, SMS, phone call, and other means using the address, email, and telephone details provided in the registration form or updated later by the BUYER, for communication, marketing, notifications, and other purposes. By accepting this Agreement, the BUYER agrees and consents to these communication activities.

4.10 This Agreement becomes valid after it is electronically approved by the BUYER.

ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the Agreement within 14 (fourteen) days from the delivery of the product to themselves or the person/institution at the address indicated, provided that the cargo package and box have not been opened.

To exercise the right of withdrawal, the BUYER must notify the SELLER via email or by calling +90 (216) 370 13 41 within this period. The product must be unused and maintain its resalable condition. If the right of withdrawal is exercised, the original invoice of the delivered goods/services must be returned. The payment for the goods/services will be refunded to the BUYER within 14 days after the withdrawal notification is received, and the goods/services will be returned within 20 days. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost for returned products due to the right of withdrawal is borne by the BUYER.

The right of withdrawal cannot be exercised for goods manufactured or customized according to the BUYER’s special requests or needs.

ARTICLE 6 - JURISDICTION
For the resolution of any disputes arising from or related to this Agreement, the records of the SELLER (including magnetic media records such as computer and voice recordings) constitute definitive evidence. The Central Courts and Enforcement Offices of Istanbul have jurisdiction over disputes arising from this Agreement.

ARTICLE 7 - CONFIRMATION OF THE AGREEMENT
The BUYER declares that they have read and understood all the terms and conditions written in this Agreement and the pre-order information form, which is an integral part of this Agreement, regarding the essential characteristics of the products, sale price, payment method, delivery conditions, and withdrawal rights. They also confirm that they have electronically reviewed and approved all these before ordering and accept the provisions of this Agreement.